COMM 226: Business Technology Management
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The objective of this course is to provide students with an understanding of the role of information technology in business organizations. Students learn how information technologies can be used to create business value, solve business problems, accomplish corporate goals and achieve and maintain a competitive advantage.
Expanded Course Description
Information technology dominates the modern business environment. This creates a need for managers that not only understand technology but also know how to use it to create business value for the organization. Business Technology Management (BTM) is a set of processes and services that unite an enterprise’s business technology (BT) and business management (BM) strategies to extract total BT solution value potential. The course introduces students to information systems and technology with a focus on its application to help businesses to achieve and maintain a competitive advantage. Modern information systems and approaches used to support organizations in their operations and interactions with other business are emphasized in this course, including enterprise resource planning (ERP), supply chain management (SCM), Business Intelligence (BI) and customer relationship management (CRM). Database management and design is covered as a tool to improve decision making and to support operations. The use of internet technology as a business tool to expand markets, improve efficiency and facilitate operations is introduced to students with practical business cases. Students are also exposed to information technology risks such as computer crimes and learn how to mitigate them by using information security. This course also provides students with hands-on experience to an ERP system (SAP) and a database system (Microsoft Access).
Key resources for this course
For resources that require passwords, check Piazza for the password.
Other course resources
- YouTube videos displayed in class
- Course documents
- Other useful information
- Concordia University Student Parents Centre (CUSP), a student service on campus which assists students with dependent children
- Careers in Business Technology Management
- JMSB Career Management Service